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Jill Perez

Leader, CX Solutions Marketing

Customer Experience

Based in the Atlanta area, Jill Perez is the Leader of CX Solutions Marketing for Business Critical Services. Leading up to Cisco, her career spans over two decades of proven solutions marketing experience across some of the largest software and high technology companies in the industry, including BMC Software, MCI WorldCom, and Premiere Global Services.

Articles

March 3, 2022

CISCO CUSTOMER EXPERIENCE

5 Key Challenges Financial Services IT Face in 2022 and Beyond

4 min read

To help define the scope of finance services IT priorities, Cisco has identified five key challenges that must be overcome to realize growth expectations.

February 3, 2022

CISCO CUSTOMER EXPERIENCE

Technology and IT Expertise You Need to Digitally Compete and Win

3 min read

Welcome to a new year dawning in the age of the pandemic, which promises to be filled with new technology demands your organization will need to master.  Whether it’s quickly developing new app experiences to delight customers or creating a more connected hybrid work model, fulfilling these digital demands is key to providing superior experiences for your customers and workforce. Are you ready?

November 2, 2021

CISCO CUSTOMER EXPERIENCE

Avoid Application Revenue Loss with Full-Stack Observability

2 min read

When you can’t fix what you can’t see, enterprises need the full-stack observability (FSO) and intelligence to turn data into insights and translate them into actions.